Bug File Download from Amazon S3

[Info]

Our clients can upload and download files.

However, adminestrators cannot download the files from wordpress backend, which makes the plugin almost useless.

Instead, they get this “empty url”: https://mywebsite.com/wp-admin/edit.php?post_type=wpfm-files#

It seems the amazon URL is not passed to WP.

I reported this bug via email 1 month ago, and I didn’t get any reply (I also follow up via email, still no reply).

Please tell me if you intend to solve this bug and when.

[nmedia]

Hi,

we have fixed this issue, make sure you have downloaded File Manager PRO and Amazon Add-on latest plugins from client portal.

[Info]

Are you sure you uploaded the LAST version on the client portal?

Because I installed the new version, and

1. it DOESN’T WORK

2. The server says the files were modified for the last time on 11 December (amazon plugin) and 27 September (wpfm pro).

Can you either explain or upload the updated plugins?

It takes a lot of time to run these tests, and it’s frustrating to be stuck testing the same old version of the plugin

[nmedia]

Hi,

It’s not testing, it’s the direction to fix this issue. Make sure you download both PRO and Add-on downloaded again and installed. Otherwise, send me login details to check if doesn’t work.

[Info]

Did you read my last message?

I downloaded them yesterday morning (asia time) and it didn’t work. Also the server says you update last time those files on 12 december

Question: did you update the files again this week? Yes or not.

Question: if yes, when you upload them on your website? because yesterday morning you were still providing files form last year

[nmedia]

Hi,

yes you are right last update was on Dec 12, We have just fixed this issue in latest FIle manager version 13.7

[Info]

I’ve now installed version 13.8 (that’s what I found online)

Version 13.8 DOESN’T WORK AT ALL

If I activate FIle manager 13.8, file manager pro and amazon add-on (all last versions), and then I click on “File Manager” on wordpress backend, I see a BLANK SCREEN

Note: I deactivate all other plugins and only activate your 3 plugins: still not working, thus this is noa plugin conflict, it’s a bug on version 13.8

Note 2: I’m using Storefront standard WP theme for this test, so it’s not my own theme customization, it’s a bug on version 13.8

Note 3: it seems to work if we de-activate the amazon S3 add-on, but this is 100% useless for us, as we store clients files on amazon S3

Can you provide a stable, bug free version of the plugin? We need this for our clients.

• This reply was modified 5 years, 10 months ago by Info.

[nmedia]

Hi,

Can you please please share any error log (when screen goes blank)? And also make sure you clear the cache.

[Info]

It’s not the cache, I tried even from another pc. Here the error log:

Fatal error: Uncaught ArgumentCountError: Too few arguments to function WPFM_AmazonS3::load_script(), 0 passed in /public_html/wp-content/plugins/nmedia-user-file-uploader/inc/admin.php on line 126 and exactly 1 expected in /public_html/wp-content/plugins/wpfm-addon-amazon-s3/wpfm-addon-amazon-s3.php:97 Stack trace: #0 /public_html/wp-content/plugins/nmedia-user-file-uploader/inc/admin.php(126): WPFM_AmazonS3->load_script() #1 /public_html/wp-includes/class-wp-hook.php(286): wpfm_admin_load_scripts(‘edit.php’) #2 /public_html/wp-includes/class-wp-hook.php(310): WP_Hook->apply_filters(NULL, Array) #3 /public_html/wp-includes/plugin.php(453): WP_Hook->do_action(Array) #4 /public_html/wp-admin/admin-header.php(97): do_action(‘admin_enqueue_s…’, ‘edit.php’) #5 /public_html/wp-admin/edit.php(315): require_once(‘…’) #6 {main} thrown in /public_html/wp-content/plugins/wpfm-addon-amazon-s3/wpfm-addon-amazon-s3.php on line 97

[nmedia]

Well can you please just share your login details to sales@najeebmedia.com, I don’t know why these error showings.

[nmedia]

Ok thanks for sharing details, it seems you didn’t installed Amazon upload to latest file. I have just sent latest file/zip via email.

[Info]

OK, thank you… this is working

But how was I supposed to download version 13.3 when in your website you only offer 13.2 and you don’t even mention version 13.3?

I suggest you communicate about updates more clearly, quoting version number. I lost hours trying to debug version 13.2 because I took it was the latest…

[nmedia]

Ok, yes we are working for pro version at least notify for latest updates available.

[Jane Brian]

Hi Info
It has been a long while for this topic, so we are closing this.

[Author]

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