Welcome to our Support Portal › Forums › WooCommerce Personalized Product Options Manager (PPOM) › Cannot import file This topic contains 3 replies, has 3 voices, and was last updated by Jane Brian 1 month ago. Viewing 4 posts - 1 through 4 (of 4 total) Author Posts January 30, 2019 at 2:18 pm #10524 matthieuwagonParticipant Hello, it is impossible to import a file with the input file field. For instance, I tried to import a file named “Capture d’écran 2019-01-30 à 15.15.39”, but the file doesn’t load. Here is the page where the visitor can add a file to a product : QR code Thanks for your support January 30, 2019 at 2:22 pm #10525 matthieuwagonParticipant it seems the plugin doesn’t accept these letters “é,à,ù,è…” January 30, 2019 at 2:44 pm #10530 nmediaKeymaster Hi, I renamed a file to your characters and it’s uploaded on your site: https://i.imgur.com/j6YcPS6.png July 16, 2019 at 12:56 pm #12914 Jane BrianKeymaster Hi It has been a long while for this topic, so we are closing this. Author Posts Viewing 4 posts - 1 through 4 (of 4 total) The topic ‘Cannot import file’ is closed to new replies.