Welcome to our Support Portal › Forums › WooCommerce Product Designer › can't download the plugin I bought This topic contains 2 replies, has 2 voices, and was last updated by Nicole 1 year, 3 months ago. Viewing 3 posts - 1 through 3 (of 3 total) Author Posts August 13, 2017 at 10:30 am #7818 NicoleParticipant The link in your email worked at first but after hitting the download button, downloading wasn’t possible. Received the message Network error. Now the download link expired and I don’t know where to download it again. August 16, 2017 at 4:10 am #7822 nmediaKeymaster Hi NIcole, please refresh page if download link is expired and it will generated again. August 18, 2017 at 11:21 am #7829 NicoleParticipant Refreshing didn’t work, but after contacting sales, the managed to restore the link and now I downloaded and installed the plugin Author Posts Viewing 3 posts - 1 through 3 (of 3 total) You must be logged in to reply to this topic.