Dokan Vendor Not Receiving Message Notification

[Philipp Rufinatscha]

Dear Support Team,

I am writing to report an issue with the Dokan Vendor plugin on my website. Specifically, vendors are not receiving any notifications when a customer writes to them through the website.

I have checked all of the settings and configurations and I have added the recipient endpoint “vendor@ofthe.product” to the email settings. However, this endpoint is being interpreted as an email address rather than an endpoint and as a result, the vendors are not receiving any notification about the messages from customers.

I am in need of your help to resolve this issue and I would be grateful if you could provide me with any solution or a workaround for this problem.

Thank you for your time and support.

Sincerely,
Phil R.

[Author]

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