I use upload file in my website and sometimes it works and i can download the files of the customers.
other times i can not download the pictures of the customers >> not in the email or the order page… ( it redirects me to the same page not the new picture)
i see the small thumbnail of the pictures that the customers sent but i can not reach to them or download them.
whats is the matter ?
the plugin is not working properly sometimes.
i am in a hurry and i need it to be fixed
2nd photo : https://www.dropbox.com/s/t120kllawftsfhm/Screenshot%20%2814%29_LI.jpg?dl=0
in this one the plugin is not working ! i can see the small images icon in the order page only… but when i click or put the mouse of the download button it re-directs me to same page i am in ( which is basicly like refreshing the page – in emails and order page) i can not reach the photos in full size by the download button !
and then i need to tell clients to send photos via email again for each order ! which delays the delivery process.