e-mails don’t work – N-Media Client Portal

sales@najeebmedia.com

This topic has 2 replies, 1 voice, and was last updated 2 years, 10 months ago by nmedia.

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November 10, 2021 at 8:48 pm #123993

CLAUDIO LISIAS DE LEMOS
Participant

I just buy and install your plugin but when I send a message (from the user or from the admin) I can see the conversation in the painel but the e-mails are not been send.
Can you help me?

November 11, 2021 at 11:39 am #124065

nmedia
Keymaster

Hi,

make sure you enable the email notifications from settings panel.

November 11, 2021 at 12:23 pm #124083

CLAUDIO LISIAS DE LEMOS
Participant

I’m sure that I did that.
I’m sending a screenshot image of my configuration.

November 14, 2021 at 4:53 am #124338

nmedia
Keymaster

Hi,

It seems you have an older version of WooConvo, the settings are different. Please update to latest WooConvo Free 7.5 and Pro 7.2

Download Pro version from client portal here.
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