Email Notifications Not Being Sent

[Greg]

Hi,

I’m getting an error in my debug.log when submitting messages and I’m not getting the email notifications.
I also notice that when I click on “Vendor Email Template” from the WooConvo settings pane, I am taken to en empty screen within the Emails tab of the Woocommerce settings. Can you help me troubleshoot? I am using WCMP / WCFM Ultimate with WooCommerce and the email functionality is working great with these plugins so I don’t think there is an issue with my SMTP configuration.

Here are there error messages:

[29-Aug-2019 19:26:57 UTC] PHP Notice: wpdb::prepare was called incorrectly. Unsupported value type (array). Please see Debugging in Wor
dPress for more information. (This message was added in version 4.8.2.) in /var/www/html/wp-includes/functions.php on line 4773
[29-Aug-2019 19:26:57 UTC] PHP Warning: mysqli_real_escape_string() expects parameter 2 to be string, array given in /var/www/html/wp-includes/wp-db.php on line 1172
[29-Aug-2019 19:26:57 UTC] PHP Notice: Undefined index: Wooemail_Vendor_Msg in /var/www/html/wp-content/plugins/admin-and-client-message-after-order-for-woocommerce/classes/plugin.class.php on line 616
[29-Aug-2019 19:26:57 UTC] PHP Fatal error: Uncaught Error: Call to a member function trigger() on null in /var/www/html/wp-content/plugins/admin-and-client-message-after-order-for-woocommerce/classes/plugin.class.
php:616
Stack trace:
#0 /var/www/html/wp-content/plugins/admin-and-client-message-after-order-for-woocommerce/classes/plugin.class.php(440): NM_PLUGIN_WooConvo->send_email_alert(Array, ‘user2@foryst.co’, ‘Greg Mikels’, ‘1419’, ‘Test not
ificati…’, ‘undefined’)
#1 /var/www/html/wp-includes/class-wp-hook.php(286): NM_PLUGIN_WooConvo->send_message(”)
#2 /var/www/html/wp-includes/class-wp-hook.php(310): WP_Hook->apply_filters(”, Array)
#3 /var/www/html/wp-includes/plugin.php(465): WP_Hook->do_action(Array)
#4 /var/www/html/wp-admin/admin-ajax.php(173): do_action(‘wp_ajax_wooconv…’)
#5 {main}

[Greg]

If I remove the check for ‘WOOCONVO_PRO’ in plugin.class.php the email notification functionality begins to work

//if( class_exists(‘WOOCONVO_PRO’) ) {
add_filter( ‘woocommerce_email_classes’, array($this, ‘wooconvo_vendor_msg_class_include’) );
//}

[Jane Brian]

Hi Greg
Thanks for reaching us, we have received your request. We will get back to you as soon as possible to response your question.

[nmedia]

Hi Greg,

We are looking into this issue and get back to you ASAP.

[ansar@najeebmedia.com]

Hi Greg,
Please send your site logins details to ansar@najeebmedia.com, We will get back to you soon with all issue resolved.

[Author]

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