Home › Forums › WooCommerce Personalized Product Options Manager (PPOM) › Errors after update to WooCommerce Personalized Product Option Manager 12.5
- This topic has 15 replies, 3 voices, and was last updated 5 years, 7 months ago by Jane Brian.
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June 13, 2018 at 11:37 pm #8964Jorge IhlenfeldParticipant
I have found several errors after the update to PPOM 12.5.
When cloning the settings the previous values are completely lost.
Even after editing and saving the range of quantities in Bulk Quantity, when saving the settings all the values are lost again.On the other hand (perhaps it is convenient to generate a new query for this topic) …
I started testing at a local site and then moved to the live site, understanding that this did not affect the number of licenses (only one) contracted.
Despite having deleted the local installation, I can not get the license of the online version approved.
What is the procedure to cancel a license to be finally enabled in the online site.
I comment this in case that was the reason for the error.
How can I attach screen copies of the process in numerical order?The website address is: https://www.imprentagiographic.com.ar/web/
It has not been published yet.
Thank you very much I await your response as it is impossible for me to continue with the loading of new products.
Thanks in advance. Jorge Ihlenfeld.PD: Please reply to jorge@pampapress.com not to my client’s address:
User: imprentagiola@hotmail.comJune 14, 2018 at 3:29 pm #8966Jorge IhlenfeldParticipantShare this folder in Dropbox so that you can see the steps of the error.
I request assistance, since it is impossible to load the data.
https://www.dropbox.com/sh/pegz0ydudp9tmc4/AACBBb6mAD1fi5CzgiGNY5e_a?dl=0June 19, 2018 at 1:41 pm #8983nmediaKeymasterHi,
Sorry for late response, you need to save variations using a button below variation table. Then save Meta settings.
June 19, 2018 at 4:31 pm #8992Jorge IhlenfeldParticipantThanks for the reply. I apologize if the frustration made me act impulsively.
I did what you say, the problem arises when I create a new Meta Group or duplicate / clone an existing one. All previously saved sets are lost.
It is even impossible for me to change the names of the Group.
When creating a new group from scratch, the name is not even saved, even the widgets are deleted.Thank you very much, I hope you can quickly solve the flaws that are appearing. My client became very impatient.
Thanks, again. Jorge.
June 19, 2018 at 4:47 pm #8993Jorge IhlenfeldParticipantI just deactivated and reactivated the three add-ons and the error persisted. Even if the changes are saved, when saving the settings the message is: “No changes found”
June 20, 2018 at 3:02 pm #9000nmediaKeymasterHi,
You don’t need to de-activate other addon. You just need to de-activate PPOM basic version and activate again. It will save changes.
June 20, 2018 at 10:16 pm #9004Jorge IhlenfeldParticipantHi Keymaster…
Just update to PPOM Basic 12.7… de-activate PPOM basic version and activate again.
The problem persists, the changes are lost when saving the general adjustments. The system ignores them and they get lost.
I had already tried that maneuver several times with versions 12.4 and 12.5I do not want these issues to resent my good relationship with the client.
I can provide you with administrative access (if that helps), the site is not yet open to the public.
Thank you very much … regards. Jorge.PD: https://www.imprentagiographic.com.ar/web/wp-content/uploads/2018/06/QuantityRange_01.jpg
https://www.imprentagiographic.com.ar/web/wp-content/uploads/2018/06/QuantityRangeErased_02.jpg
https://www.imprentagiographic.com.ar/web/wp-content/uploads/2018/06/QuantityRangeErased_03.jpg
https://www.imprentagiographic.com.ar/web/wp-content/uploads/2018/06/QuantityRangeErased_04.jpgJune 21, 2018 at 1:04 pm #9008nmediaKeymasterHi,
Please send me admin access via sales@najeebmedia.com
June 21, 2018 at 2:09 pm #9016nmediaKeymasterHi,
issue is fixed on your site and also we updated our plugin for future. It will be applied in next update.
June 21, 2018 at 2:52 pm #9020Jorge IhlenfeldParticipantThank you Keymaster, I appreciate your time and dedication.
There is still a problem with the decimal point in the loading of prices.
In our country we use the comma to separate whole numbers of decimals.
If I use comma in the prices, these are not updated, (they do it only when I use points).Product URL (Is the last Meta): https://www.imprentagiographic.com.ar/web/producto/laser-bn-papel-a4-y-oficio-legal-75-g-doble-faz/
June 22, 2018 at 3:29 pm #9021Jorge IhlenfeldParticipantHi Keymaster…
Please, I need just a little more push with the subject of commas (no points) for prices with decimals.
I do not know how long the update will take, but in my case only by correcting that detail could I start working with Bulk Quantity.
Thanks in advance.June 26, 2018 at 8:03 pm #9029Jorge IhlenfeldParticipantHi Keymaster…
Please, I need just a little more push with the subject of commas (no points) for prices with decimals.
For example:
Product Price $ 1,60
Product Price $ 0,50
The problem occurs because the plugin takes only the integers and ignores the values behind the comma.
I have not had the opportunity to use the add-on because of this error.
In our countries the comma is used, not the point to separate the decimals.Thanks… in advance
June 27, 2018 at 1:15 pm #9032nmediaKeymasterHi Jorge,
ok we are looking into this matter and get back to you asap.
June 27, 2018 at 1:26 pm #9033Jorge IhlenfeldParticipantHi Keymaster, thank you very much for your time.
It is very nice to know that you are dealing with this.
I was just about to consult you if I can trust in doing the loading of the prices while waiting for the solution.
Thanks again … Jorge.July 2, 2018 at 5:19 am #9071nmediaKeymasterHi,
we have fixed this issue and here is detail about this:
https://wordpress.org/support/topic/prices-with-decimal-separator-with-comma-are-ignored/ -
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