Welcome to our Support Portal › Forums › WooCommerce Personalized Product Options Manager (PPOM) › FIILE INPUT does not works if order is not paid in firts try Tagged: File input, images, ppom This topic contains 12 replies, has 4 voices, and was last updated by nmedia 1 week, 3 days ago. Viewing 13 posts - 1 through 13 (of 13 total) Author Posts October 4, 2019 at 6:01 am #13935 GOLOPARK ONLINEParticipant Hi, We detected that sometimes, image or files uploaded with an order using the FILE PPOM INPUT, desapear of the order when is not paid in the first try and the order remains PENDING. If costumer decides to pay it after, then the thumbnail is in the order but it is imposible to download or see the original image. Please, can you fix it? Regards Francisco This topic was modified 2 months ago by GOLOPARK ONLINE. October 4, 2019 at 5:33 pm #13943 Jane BrianKeymaster Hi Golopark Online Thanks for reaching us, we have received your request. We will get back to you as soon as possible to response your question. October 5, 2019 at 2:03 pm #13949 nmediaKeymaster Hi Francisco, Thanks for sharing this, ok we will see this issue and fix ASAP. November 3, 2019 at 8:11 am #14209 GOLOPARK ONLINEParticipant Any news? November 3, 2019 at 1:59 pm #14246 nmediaKeymaster Hi, Sorry, not yet. But we will see this in future version. November 21, 2019 at 3:14 am #14390 Roger-DenisParticipant Subbed to this as I have had the same problem happen to me. This reply was modified 2 weeks, 1 day ago by Roger-Denis. November 21, 2019 at 1:33 pm #14400 nmediaKeymaster Hi there, we have added the feature in the coming version to increase abandoned cart images by weekly. Currently, it was set to ‘daily’ https://drive.google.com/file/d/1ejSqAkoqQgNU9r1eVxohHtkFxyWzd6RX/view?usp=sharing This new version will be released in a week. November 21, 2019 at 2:26 pm #14413 GOLOPARK ONLINEParticipant It could be a good idea to set also MONTHLY or even NEVER as , WEEKLY seems to short waiting time for that. Could you do it , please? Regards November 23, 2019 at 4:50 am #14426 nmediaKeymaster Ok, I Have added option for Monthly, but ‘Never’ shouldn’t be option for site optimizations. November 23, 2019 at 7:38 am #14433 GOLOPARK ONLINEParticipant Thank you !! It is already online the version with this change? November 24, 2019 at 3:34 am #14449 nmediaKeymaster Hi, please waite for version 18.7 November 24, 2019 at 6:54 am #14454 GOLOPARK ONLINEParticipant Hi, 18.7 es already realesed 6 days ago !! Versión:18.7 Última actualización:hace 6 días Instalaciones activas:10.000+ Versión de WordPress:3.5 o superior Probado hasta:5.2.4 Versión de PHP:5.6 o superior PPOM for WooCommerce ??????? November 26, 2019 at 5:13 am #14465 nmediaKeymaster Sorry, it was mistake. Now we will release version 18.8 Author Posts Viewing 13 posts - 1 through 13 (of 13 total) You must be logged in to reply to this topic.