October 18, 2021 at 7:28 pm #121162
Hello people cant upload files on my web site. i use PPOM pro
How can i fix this? everything is up to date.
I am losing a lot of sales beacuse of this.
website is: cadouricuemotii.roOctober 19, 2021 at 1:52 pm #121229
can you please share more details about this issue? And also share the direct product page URL with PPOM file attached.October 19, 2021 at 3:00 pm #121245
Same problem.October 19, 2021 at 3:00 pm #121246
Updating PPOM Pro to 18.16 from the dlient portal does not fix the problem.
October 20, 2021 at 5:37 pm #121467
- This reply was modified 1 month, 1 week ago by John.
When you try to upload a jpg or any other file that i have in the backend you gen an error either #200 http error. Or you cannot upload this file at this time refresh tbe page or try angain later. This issue seems random. One day it works then 4 days it does not. Same file same product. I need a fix for this. And it seems that i am not the only person with this problem.
Also if you are logged in you dont get the error.October 21, 2021 at 1:11 pm #121588
it seems an issue with your server because sometimes the server does not accept/respond against file upload requests. You have to better check your site settings for the contact hosts.October 21, 2021 at 1:18 pm #121590
I am not the only person to have this problem. What settings i need to check?October 21, 2021 at 3:45 pm #121604
I am having the same problem. This is not a server problem. Your plugin is broken. In my original post I sent you folks the console.log trace. Did anyone look at it? Can anyone there answer the question about rolling back to an earlier version?October 21, 2021 at 3:55 pm #121606
John i tried to install version 19.0.0 but it didnt fix it. Does your plugin work intermitent? One day it works one day it does not or it does not work at all. Mine it works one day and one day it does not work. Or even after one hour.
However if i do something in my plugin list for example i update a mod it works, then after a bit it doesnt. This is random as well.
Its frustrating because its random so i cant troubleshoot…
I have seen at least one more person having the same problem.October 21, 2021 at 4:00 pm #121607
MATEI, It really was not intermitent that I can tell. Doesn’t work at all for file uploads with unauthenticated users at the moment. The spinner just spins. It is not a server issue.
If I learn anything though I will definitely share. This is a very frustrating issue for us as well.October 21, 2021 at 5:20 pm #121618
MATEI, Ok so what I found was that I had a plugin that I think is causing the issue. I downloaded a special plugin called “woocommerce edit order numbers”, so that I could update old order numbers. Deactivating that seemed to do the trick for me. Best of Luck to youOctober 21, 2021 at 5:40 pm #121728
John, I hope this did the trick but check regularly if the issue comes back. I tried this too deactivating and activating plugins and it seemed to work. But after a bit the problem came back. After updating a few plugins it seemed to work fine. But it didnt.
But i hope it did worked for you. If not please write back.
October 24, 2021 at 1:15 pm #121909
- This reply was modified 1 month, 1 week ago by MATEI.
Like I said before this issue is related to site plugin, hosting or some settings. Otherwise there is not any issue at our end.
Glad to your issues resolved.October 24, 2021 at 8:50 pm #121949
Thanks for your reply. So that plugin that does not work with your PPOM PRO file upload plugin, does work with other file upload plugins. So I just switched to another plugin, by passing your plugin entirely. That was ultimately my fix. Best of Luck.
JohnOctober 26, 2021 at 11:58 am #122066
Glad to know you got the solution.
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