Welcome to our Support Portal › Forums › N-Media File Uploader Plugin › File Upload with User Specific Addon This topic contains 13 replies, has 3 voices, and was last updated by nmedia 2 months, 2 weeks ago. Viewing 14 posts - 1 through 14 (of 14 total) Author Posts August 24, 2018 at 11:30 am #9243 JASONParticipant Hi. I’ve installed the plugin but the ‘User Specific Addon’ doesn’t appear to be working. The share file button is not present under the download as documented? August 24, 2018 at 4:06 pm #9244 JASONParticipant Also the directory breadcrumb doesn’t activate so I can’t navigate home? August 25, 2018 at 2:42 pm #9248 nmediaKeymaster Hi Jason, which version you using of File Manager PRO? Please send your site detail to firstname.lastname@example.org with ref to this thread. August 26, 2018 at 8:37 am #9254 JASONParticipant Hi I believe it’s Version 12.5. I only currently working locally. August 28, 2018 at 1:30 pm #9267 nmediaKeymaster well we have released new version for file manager called 13.0, please download it from client portal. Now you need to install free version as well with pro with latest release. August 28, 2018 at 1:39 pm #9270 JASONParticipant I can’t find a link for this anywhere in the client portal. Can you provide? I would have thought the download link when we purchased it post update would have been 13! Thanks August 28, 2018 at 1:47 pm #9271 JASONParticipant Also installing the free version causes issues with the PRO version? August 30, 2018 at 6:09 am #9278 nmediaKeymaster Hi, Make sure you dont’ have old PRO version installed. 1. Install Free version 2. Install Latest Pro version. August 30, 2018 at 8:03 am #9281 JASONParticipant Please provide links to these, as current download link on site for PRO version is 12.5 and not Latest version 13? Thanks September 2, 2018 at 1:41 pm #9288 nmediaKeymaster Please download latest PRO version and Specific addon from client portal. Latest version is 13.0 September 3, 2018 at 8:15 am #9290 JASONParticipant I would download it if I could find it anywhere? The version that downloads from the client portal is 12.5!!! Please provide a link to version 13 or tell me exactly where to find it? September 5, 2018 at 2:27 pm #9327 nmediaKeymaster The Pro version of File Manager version 13 is available in your client portal. And Free version is avail on WordPress.org When you will install PRO version you will see notification to install Free version on top, just click it and free version will be installed from WordPress.org October 20, 2018 at 1:57 pm #9694 JohnParticipant I also cant find where to download version 13. Can you tell me how I would go about updating my plugin? October 30, 2018 at 7:33 am #9822 nmediaKeymaster Hi, Sorry for missing this post, follow these instructions to download your plugin form client portal: How to download my plugin I just purchased. Author Posts Viewing 14 posts - 1 through 14 (of 14 total) You must be logged in to reply to this topic.