Imgae upload button not clickable – N-Media Client Portal

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This topic has 7 replies, 4 voices, and was last updated 5 years, 7 months ago by Jane Brian.

Viewing 8 posts - 1 through 8 (of 8 total)

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October 26, 2018 at 11:09 pm #9768
Lars
Participant
hey guys,

unfortunately the file/image upload button is not clickable. Only on safari for iOS (12.0) and only if the file input is in a collapsed section field. Do you have any idea to solve it? Also in your demo it does’nt work with safari mobile.
- This topic was modified 6 years, 1 month ago by Lars.
October 28, 2018 at 1:17 pm #9778

nmedia
Keymaster

Hi,

does it works without collapsed?

October 28, 2018 at 5:50 pm #9797

Lars
Participant

Yes, it works without collapsed fields. Have a look: https://bit.ly/2PtWIqG

October 30, 2018 at 12:52 am #9813

Carlos
Participant

I am having the same issue as well. I just purchased the pro version to be able to have customers upload an image for a product.

The drag to drop images feature will not work as well.

October 30, 2018 at 6:30 am #9820

nmedia
Keymaster

HI,

please make sure all inputs MUST have unique data names.

October 30, 2018 at 5:12 pm #9837

Lars
Participant

this is not the problem. I made a product with only one file upload and html collapsed field but it’s still not working.

November 1, 2018 at 3:45 pm #9843

nmedia
Keymaster

Well, for now please disable collapsed feature we will see it in future version so you can use only file input.

April 29, 2019 at 2:51 pm #12026

Jane Brian
Keymaster

HI
It has been a long while for this topic, so we are closing this.
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