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Hi
I have installed WooConvo, WooConvo Pro and the add-ons. When I opened the order details page, the page was greyed out with a circular progress indicator. Here is the page source of the Order Processing (OrderConvo) div:
<div class=”wooconvo-wo-admin-wrapper”‘>
<div id=”wooconvo_ front_root”>
<div class=”wooconvo-admin-wrapper MuiBox-root css-i9axme”>
<div aria-hidden=”true” class=”MuiBackdrop-root css-xuaqpw” style=”opacity: 0; transition: opacity 195ms cubic-bezier(0.4, 0, 0.2, 1) Oms; visibility: hidden;”ยป (flex)
<span class=”MuiCircularProgress-root MuiCircularProgress-indeterminate MuiCircularProgress-colorInherit css-8yzpf7′ role=”progressbar’ style=”width: 40px; height: 40px;”>
<svg class=”MuiCircularProgress-sva css-1307eu2″ viewBox=”22 22 44 44″5 </svg>
</span>
</div>
</div>
</div>
</div>Also, an error was reported in the browser developer tool:
Failed to load resource: the server responded with a status of 404 () …
/index.php?rest_route=/wooconvo/v1/get-order-detail?order_id=16398:1This problem happened on the OrderConvo Settings page as well.
Hi
How to attach the error log file for you?
This error is encountered on every order, I don’t think remove this particular order (16398) will help.By the way, no WooConvo/OrderConvo related errors can be found in the error log file.
Can you guide me to print some logs for debugging?
I found a function named ‘wooconvo_logger’, do you think we can make use of it?Hi KM,
sorry for the late reply, please share error logs via sales@najeebmedia.com
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