Order Status not updated

[Roberto]

I am receiving new orders, but some are apdated when the payment has been processed by 2checkout, but other orders are not. I need to have 100% of orders updated.

Please advice.

[nmedia]

Hi Roberto,

we are working on new version of 2Checkout and it will give you more flexibility to process order after checkout.

[Roberto]

Hello, can you please help me?
I have selected the redirect to 2checkout payment option. I have set the settings as the plugin instructions, but still 2checkout is not sending payment confirmation to wordpress to change the order status.

The website is http://www.floristeriacamelot.com

[nmedia]

Hi Roberto,

please download latest 2Checkout plugin from client portal version 10.0, it will resolve this issue.

[Roberto]

Hello, now the off site payment returns to the checkout page with a message “invalid order” meanwhile the payment is being verified by 2checkout… now this is a bigger problem than before.
Does the in site payment work now? please advice ASAP

Thanks

[nmedia]

Please enable on-site payment,

[Google]

I have same problem using off site payment

[nmedia]

Hi,
Few sites have this issue due to secret words. But better and faster payment method is onsite.

[Roberto]

I have acivated onsite payments and I have angry customers telling that they get an “Unathorized error” when trying to pay. they have checked with their bank and their card is OK.

Please offer a viable solution or a refund. Since I paid for this plugin it has not worked properly ever since.

Please advice

[Roberto]

Another issue that has ome out is that I have a 2.99 fee on all orders. This fee is not being passed to 2checkout.

Please advice

[nmedia]

Hi Roberto,

Sorry for late reply due to Eid holidays. Can you please tell which fee charges are you talking about?

[Roberto]

I have added a handling fee through this code:

add_action( ‘woocommerce_cart_calculate_fees’,’endo_handling_fee’ );
function endo_handling_fee() {
global $woocommerce;

if ( is_admin() && ! defined( ‘DOING_AJAX’ ) )
return;
$fee = 2.99;
$woocommerce->cart->add_fee( ‘Tarifa de manejo’, $fee, true, ‘standard’ ); }

when I hade offsite payment enabled it was passed to checkout, after I changed to online payment (because the payment status was not being updated, it still worked), now that I had to go back to offsite payment (because online payment shows an error) this handling fee appears at checkout, but it is not being passed to 2checkout. Besides, im back with the problem that payment status is not updated automatically….

[nmedia]

ok we will see why extra cart fee are not being added to total and update you.

[Roberto]

Hello, have you been able to check the plugin. I had to go back to the free version of the plugin, that version do sends the handling fee to 2checkout. BUT STILL does not update order payment status, I have to do that job manually for every new order.
Please advice how to proceed, if you are not able to solve the issue please let me know to look for other options, and kindly offer a refund, because the plugin has not working since day 1…..

[nmedia]

Hi,

Please send site login details to sales@najeebmedia.com, I think you didn’t configure setting correctly.

[Author]

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