Home › Forums › 2Checkout Payment Gateway for WooCommerce › Order Status not updated
Tagged: order status, payment
- This topic has 30 replies, 5 voices, and was last updated 5 years, 5 months ago by
Roberto.
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AuthorPosts
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June 3, 2020 at 2:54 pm #17344
nmedia
KeymasterThanks, by my admin rights are revoked.
June 3, 2020 at 3:00 pm #17346Roberto
ParticipantHello, I have just logged in with those credentials, please double check you are entering them correctly.
Thanks
June 7, 2020 at 6:20 am #17385nmedia
KeymasterI am logged in but not have admin rights but will check again.
June 7, 2020 at 2:43 pm #17390Roberto
ParticipantThat is the same user I use to male any changes, that is the administrator user. If you can log in you have full access
June 9, 2020 at 6:16 pm #17446Roberto
ParticipantHello, Have you checked the issue?
You can check the live site: http://www.floristeriacamelot.com/wp-login.php
user: admin
password: Camelot2020I made a few tests today with $0.01 orders, you may check the error logs to identify the problem.
Please advice
June 12, 2020 at 4:57 pm #17526Roberto
ParticipantHello, have you checked the issue?
Im still loosing revenue from the handling fee not being passed and billed by 2checkout. And I have to manually update the order status.
Please advice on how to fix or offer a refund on my payment
June 15, 2020 at 2:10 pm #17560Roberto
ParticipantHello, I saw you made a test purchase, were you able to identify the issue with the plugin?
Please advice.
June 16, 2020 at 6:11 am #17570nmedia
KeymasterHi Roberto,
Yes I am working, which order you received tell me order number?
June 16, 2020 at 2:06 pm #17579Roberto
ParticipantThis is the order received: https://prnt.sc/t0su38
Order 6090.Have you checked the error logs? maybe you can identify the issue there.
June 16, 2020 at 5:12 pm #17582Marius
Participantjust a well-meant hint: maybe you should not post your login data in a (quasi)public forum…
June 16, 2020 at 5:26 pm #17584Roberto
ParticipantThanks for the advice. I had to as per request of the support staff….
Which by the way have not resolve the issues on their plugin for my site…. very dissapointed.
June 20, 2020 at 2:40 am #17641gabriel
ParticipantHello i am having issue with the pluggin its my first Day when I trye to get a payment from outside the page and return to my site it says invalid key, and when I made a payment from inside my page says unathourize Credit card, I nerd resolve quick as possible..
June 20, 2020 at 2:43 am #17642Roberto
ParticipantIm afraid you will to wait a loooong time… this plugin has terrible support. I recomend you to use the free version and update manually your order status, or find another plugin that works. If you do, please let me know.
June 20, 2020 at 2:47 am #17643gabriel
ParticipantWow if that the case I would like my money Back, thanks for your comment. How long have you been waiting for support?
June 20, 2020 at 4:14 pm #17652gabriel
ParticipantHi Roberto Send me your email i got info for you
My Best Regards
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