Welcome to our Support Portal › Forums › WooCommerce Personalized Product Options Manager (PPOM) › PPOM Pro with WOOCS
September 11, 2019 at 10:52 am #13743
WOOCS is used with PPOM.
Default currency is set as INR. It is displaying properly in cart.
when i change the currency to USD
Price on the cart page always displaying as 2USD. But the product cost is 162USD.
If i deactivate PPOM and add new product to the cart it is displaying correct price.
I deactivated the PPOM at the movement as i am testing on live website.September 11, 2019 at 12:30 pm #13745
Thanks for reaching us, we have received your request. We will get back to you as soon as possible to response your question.September 12, 2019 at 1:32 am #13754
When i activated PPOM with woocs.
Set default currency as INR and another currency USD
1 INR = 0.014USD approx
product cost 7750INR = 109 USD
If i add the product and addons to cart.
Addons value display correctly but product cost 109 USD convert to 2 USD in the cart.
Reason cart multiply 109 USD with 0.014USD = 2 USD (1.59) approx.
by deactivating PPOM and check the cart value it display the correct price.
i am using commet cache plugin as well.
September 13, 2019 at 1:25 am #13765
- This reply was modified 1 week, 4 days ago by shahul.
Hi when will i get support for this?September 14, 2019 at 6:27 am #13776
can you please turn on WOOCS so we can see this issue?September 14, 2019 at 12:01 pm #13779
Yes woocs activated nowSeptember 14, 2019 at 2:20 pm #13783
Thanks for updating, can you please install this version 18.5 (beta). I hope it will work fine:
https://we.tl/t-EJKOHbjopRSeptember 14, 2019 at 3:43 pm #13785
Now the product addons cost are not updated in the table or total or cart total.
Only product cost is displaying correctly.September 16, 2019 at 2:25 am #13787
i delect the plugin and its data. now again install and activate it.
addons price display 0$ instead of actual price.
when we select display correct price in table for addon.
product price display wronly in table.
please check the page.September 16, 2019 at 4:18 am #13788
Sorry for the inconvenience. Can you please make sure WOOCS advance settings are like this:
https://drive.google.com/file/d/1iGSyoIApMRCucpa_rCYRy1z368D2jNmF/view?usp=sharingSeptember 16, 2019 at 5:28 am #13791
Yes i already have the same settings as the screenshot in advanced tab.September 16, 2019 at 5:51 am #13792
well, it’s working fine. ok can you please also download PPOM PRO from client portal and check.September 16, 2019 at 6:32 am #13793
our website got 2 product.
1 product got the following issue in price.
When selected USD addon price display in INR
Table price for addon is displaying in INR
Table price for Product cost display in INR with doller symbol (rupee symbol somtimes)
Cart page display addon price 0$ but total display correctly in $.
Another product got similar issue in price but also it display product addons price as 0$ in product page.September 16, 2019 at 6:35 am #13794
above issue is checked after intalling PRO version again.
Also tested with cache clear in browser/ another browser / another pc.September 17, 2019 at 4:21 am #13800
Hi any update on this
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