Products not Fetching on – Fetch Products

[MICHAEL RUX]

Hello Team,

Great plugin, If I can get it to sync to my sheet. I set up all of the settings and I am able to fetch categories, but can NOT fetch products.

[nmedia]

Hi Michael,

Thanks for loving the Google Sync. Can you please share your site and sheet access with nmediagsync@gmail.com

[MICHAEL RUX]

Yes, I shared access to the email.

[nmedia]

Hi,

we got the issue, other clients were facing the same issue since the last update. There was a bug and we fixed it. Now please update to version 6.6 in a few minutes and everything will be perfect. Thanks for your patience.

[Antti-Pekka]

Hi,

I got the same problem. I updated both fee to 6.6 and “Bulk Product Sync with Google Sheets” (this is the new Pro?) to version 6.1. Everything was connected and I got no error when fetching products, but nothing showed up on the sheet.

Problem was in our default setting for sharing sheets -> I had to allow editing of the sheet for everyone who has the link, as this was restricted to “watch only” as default.

I hope this will help someone if they face this issue again.

[nmedia]

Hi,

Thanks for the sharing. That really helps.

[Daniel GLASSMAN]

I have just setup the Google sync and I am getting this error:
TypeError: Cannot destructure property ‘success_rows’ of ‘response.data’ as it is undefined.Details

The API connection works but this when I try to fetch the data

[nmedia]

Hi Dan,

make sure you have cloned google sheet template from our new template linked in plugin settings page.

[Author]

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