Welcome to our Support Portal › Forums › WooCommerce Personalized Product Options Manager (PPOM) › Slider Not Working in Pro Version This topic contains 17 replies, has 2 voices, and was last updated by Scott 5 days, 10 hours ago. Viewing 15 posts - 1 through 15 (of 18 total) 1 2 → Author Posts February 26, 2019 at 4:18 pm #10826 ScottParticipant Purchased the plugins (Pro & Bulk pricing) however having trouble using the slider. It doesnt move on the page. I want to essentially replicate what is found here – https://ppom.nmediahosting.com/product/woo-album-3/ I do noticed that the status for each plugin within the client portal is “pending” for each and at no point during the install of the bulk pricing plugin was I asked for the key. Please help. Thanks February 27, 2019 at 11:53 am #10834 ScottParticipant Any updates to this? March 1, 2019 at 9:25 am #10847 ScottParticipant 4 days and not heard anything from support. March 2, 2019 at 7:56 am #10858 nmediaKeymaster Hi Scott, first of all, I am sorry for the late response. For your issue, it seems that JS error stopping slider to work properly. Better if you can please share your product page URL. March 4, 2019 at 9:31 am #10936 ScottParticipant ok, is there an email address i can send the URL to? Reason I ask is that the site is currently in development and to access it requires username & password which I do not wish to give out on forum. Kind regards Scott March 5, 2019 at 1:57 pm #10937 nmediaKeymaster Ok sure, please send me on email@example.com March 6, 2019 at 8:59 am #10943 ScottParticipant Info sent, thank you. March 11, 2019 at 8:03 am #10967 ScottParticipant Any updates to this? Not heard anything in almost a week. March 14, 2019 at 5:19 am #10979 nmediaKeymaster Hi Scott, Sorry, but we didn’t received any email with ref to this thread. Can you pleas tell us your email address? March 14, 2019 at 7:54 am #10987 ScottParticipant the email is firstname.lastname@example.org the email was sent on 05/03/19. Thank you. March 14, 2019 at 8:21 am #10988 nmediaKeymaster Scott, Sorry but I didn’t found any email. I searched in my inbox, can you please re-send. March 14, 2019 at 10:08 am #10989 ScottParticipant resent March 16, 2019 at 6:22 am #10998 nmediaKeymaster Scott, I didn’t receive any email from you, I even searched in my inbox but not found. Please make sure you are sending on correct email: email@example.com March 18, 2019 at 9:28 am #11010 ScottParticipant resent again March 18, 2019 at 1:13 pm #11011 nmediaKeymaster Scott, same result. I even check in my spam/junk folder. I don’t know what’s wrong. My email firstname.lastname@example.org is just fine. Author Posts Viewing 15 posts - 1 through 15 (of 18 total) 1 2 → You must be logged in to reply to this topic.