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Have set up plugin following your guide but am getting message Unathorized at checkout.
Do notice that in the client portal the API status is showing as Pending
Hi Tabitha,
please make sure:
1. Seller Account is correct
2. Publish/private keys are correctNOTE: if you are using Sandbox, then account id and both keys should be used from Sandbox account.
And when/if the phone number field is no provided it also generate this error on checkout. Make sure the phone number field is mandatory.
Have reset the Keys and made sure the merchant number s correct.
Phone number is required at checkout as mentioned.
Still getting unauthorized message.
Hi Tabitha,
Sorry for the late reply, please share your product page URL so we can checkout. Better if you create a test product with $0.5 and send me URL.
Have created test product here for you https://glassbytabitha.com/shop/test/
Please let me know if you need anything else
Thanks, we have been reported same issue by other client and himself resolved by generating publish/private keys and try again.
Hi Tabitha,
can you please contact sales@najeebmedia.com to share the site details.
Please check screenshoot, i wait more than 2 weeks to fix this issue, but your support don’t answer. All informations are good inside but not working.
https://prnt.sc/ti4m6j
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