Welcome to our Support Portal › Forums › WooCommerce Personalized Product Options Manager (PPOM) › Updating site's theme gives N-Media api key-related error Tagged: api key, error message, license, theme, update This topic contains 4 replies, has 3 voices, and was last updated by Jane Brian 1 month ago. Viewing 5 posts - 1 through 5 (of 5 total) Author Posts January 24, 2019 at 2:02 pm #10466 robertParticipant I am unable to update a theme (Storefront by Woocommerce) on my site as an error is given: Update Failed: Your plugin license is not valid, Download plugin API KEY from Client Portal or visit NajeebMedia I do have a valid license key as the plugin functions fine, but for some reason the error is triggered when updating site themes. Thanks, January 24, 2019 at 2:41 pm #10467 nmediaKeymaster HI Rober, Please download latest PPOM Pro version from client portal, the older version had this issue. January 24, 2019 at 3:12 pm #10477 robertParticipant Thanks very much. Is there a way to enable notifications for when a new version of the plugin is available? January 27, 2019 at 7:13 am #10492 nmediaKeymaster Hi, Free version has auto updates notifications and PRO version does not have. But mostly we update free version as it has core functions. July 16, 2019 at 1:01 pm #12921 Jane BrianKeymaster Hi Robert It has been a long while for this topic, so we are closing this. Author Posts Viewing 5 posts - 1 through 5 (of 5 total) The topic ‘Updating site's theme gives N-Media api key-related error’ is closed to new replies.