Welcome to our Support Portal › Forums › WooCommerce Google Sync Plugin › URL images not syncing
- This topic has 12 replies, 2 voices, and was last updated 2 years, 6 months ago by
nmedia.
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April 8, 2021 at 9:07 pm #23853
Jason
ParticipantLast post was deleted.
Hello,
I am having an issue with my product images not syncing. I am using the pro version of the plugin and everything else is working perfectly. I can sync all other fields and export image links without an issue. I have tried multiple image files hosted on my site and off, changed the formatting in the GSheet of the image cell, removed the hyperlink, nothing seems to be working.Also is there a way of uploading images to the featured image and gallery seperately?
Thanks for your help.
April 10, 2021 at 2:49 pm #23869nmedia
KeymasterJason,
The Image URLs must be publicly accessible, please share one of the URLs here. And feature image is the first image on the list. But we are working on more features like control/add your own columns in the sheet.
April 15, 2021 at 9:42 am #23976Jason
ParticipantHello,
Yes the image is publicly accessible I have even tried using your example urls in your google sheets document. I have decided to now use the image ID’s instead but having another issue where if I input 2 ID’s then it doesn’t import any but when adding 1 ID it works fine. I have played around with the format of the cell but nothing seems to work.
example of cell’s I have tried:
123,124
123, 124
“123”,”124″
‘123,124
‘123, 124Thanks for your help
April 16, 2021 at 11:15 am #24021nmedia
KeymasterHi Jason,
Make sure you have choose the Image import settings to Image ID like this::
https://drive.google.com/file/d/1Y0nUpyjplBVsw9bT1Cee4ZP5hqjkgGw2/view?usp=sharingAnd correct format for images is:
123,124
No extra quotes or anything around.
April 16, 2021 at 2:49 pm #24033Jason
ParticipantHi Najeeb,
I have checked both settings and format and I still am unable to import multiple images however, I can import a single image using the ID. Could you suggest anything else that could be causing this issue and have you got a working example of multiple image imports using ID’s?
Thanks
JasonApril 17, 2021 at 12:25 pm #24043nmedia
KeymasterJason, we have fixed it New version. It Will be released soon.
April 28, 2021 at 7:41 am #24329Jason
ParticipantWhen will the update be released it has been some time since your message?
April 28, 2021 at 3:14 pm #24338nmedia
KeymasterJason,
we have released the version already, please update to latest.
April 29, 2021 at 9:55 am #24350Jason
ParticipantI have updated to the latest version and still the problem is persistant?
May 7, 2021 at 2:32 pm #24568Jason
ParticipantCan you help with this ongoing issue?
May 10, 2021 at 4:59 pm #24589nmedia
KeymasterJason,
please wait for the next version, with many new features and fast approach, it will be released in next week.
June 2, 2021 at 8:30 am #24986Jason
ParticipantHey, do you have a release date it’s nearly a month after you said next week?
June 3, 2021 at 2:56 pm #25020nmedia
KeymasterJason,
it will be June 7, 2021
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