Home › Forums › WooCommerce Front end file upload after checkout (WooConvo) › WooConvo dialog window disappeared from admin edit-order and customer view-order
Tagged: dialog window, OrderConvo, orderconvo pro, wooconvo
- This topic has 12 replies, 4 voices, and was last updated 1 year, 6 months ago by Jane Brian.
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April 27, 2023 at 6:13 pm #150762Paulius AlionisParticipant
Hello,
The WooOrder dialog window disappeared for both admins and customers. I can still see admin page for all conversations and settings but I cannot see it on specific orders. It worked fine before but at some point it was gone.
What could have happened? I have newest versiona of OrderConvo and OrderConvo PRO installed.
Thanks in advance.
Best regards,
PauliusApril 30, 2023 at 12:42 pm #150796nmediaKeymasterHi,
make sure you have installed the latest versions of Free and Pro (8.7+) and these should be in each order.
May 1, 2023 at 10:20 am #150817Paulius AlionisParticipantHello,
I am only able to download 8.6 PRO plugin from client portal. Free plugin is 8.7.
[OrderConvo PRO] WooCommerce Vendor and Customers Conversation: 8.6
OrderConvo – Vendor & Customer Messages After Orders: 8.7This is what I get on view order page but no chat window shows us as you can see. Only script and two divs are added.
<script>window.WOOCONVO_Data='{\”user_id\”:13,\”order_id\”:2487,\”api_url\”:\”https:\\/\\/paslaugosrenginiams.lt\\/wp-json\\/wooconvo\\/v1\”,\”context\”:\”wp_admin\”,\”settings\”:{\”bug\”:\”false\”,\”wooconvo_button_text\”:\”Si\\u0173sti\”,\”wooconvo_message_placeholder\”:\”\”,\”action\”:\”wooconvo_save_settings\”,\”woocommerce-login-nonce\”:null,\”_wpnonce\”:null,\”woocommerce-reset-password-nonce\”:null,\”wooconvo_upload_text\”:\”\”,\”revisions_note\”:\”\”,\”myaccount_tab_label\”:\”\\u017dinut\\u0117s\”,\”enable_file_attachments\”:false,\”enable_quickreply\”:false,\”enable_revisions\”:false,\”enable_aws\”:false,\”wooconvo_marketplace\”:\”none\”,\”enable_livechat\”:false,\”enable_order_notices\”:false,\”show_textarea_reply\”:false,\”enable_msg_count_display\”:true},\”wooconvo_rest_nonce\”:\”0618deaa0c\”}’;</script>
<div class=”wooconvo-wp-admin-wrapper”><div id=”wooconvo_front_root”></div></div>
May 3, 2023 at 3:31 am #150859nmediaKeymasterCan you please share your site access with sales@najeebmedia.com
May 5, 2023 at 11:41 am #150943Paulius AlionisParticipantI shared the login details a couple of days ago with your email. Did you receive it?
May 6, 2023 at 3:12 pm #150971nmediaKeymasterSorry, i didn’t get it can you please send again and also send me your email.
May 6, 2023 at 10:04 pm #150977Paulius AlionisParticipantForwarded again. My email: pa@chatmarketing.lt
May 8, 2023 at 4:52 am #151007nmediaKeymasterok, check email.
May 21, 2023 at 8:38 pm #151351Rachel PrinceParticipant: same-problem, there is nowhere inside customer order to do a conversation with the client
onli from the woo>order convo.
I do see a line that says conversation inside the order, but nothing under it.
May 21, 2023 at 9:14 pm #151352Rachel PrinceParticipantALSO -there is nothing in MY -ACCOUNTS for the client to see?
May 21, 2023 at 9:15 pm #151353Rachel PrinceParticipant[CAncel that last message, as its now inside the MY PURCHASES]
May 21, 2023 at 10:11 pm #151354Rachel PrinceParticipant[WOOHOO, ITS WORKING NOW!!! THANKS ITS PERFECT FOR US!]
May 22, 2023 at 1:24 pm #151367Jane BrianKeymasterGreat.
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