Welcome to our Support Portal › Forums › WooCommerce Personalized Product Options Manager (PPOM) › Your plugin license is not valid, Download plugin API KEY from Client Portal or This topic contains 11 replies, has 3 voices, and was last updated by nmedia 1 week ago. Viewing 12 posts - 1 through 12 (of 12 total) Author Posts June 12, 2018 at 5:28 pm #8950 AndrewParticipant I’m trying to install other plugins on my dev site, and it keeps on doing this every time I try to install a different plugin: Unpacking the package… Installing the plugin… Your plugin license is not valid, Download plugin API KEY from Client Portal or visit NajeebMedia Plugin installation failed. Return to Plugin Installer As soon as I deactivate your plugins (pro and basic), it works fine again, and I can add plugins normally. June 13, 2018 at 1:09 pm #8960 nmediaKeymaster Hi Andrew, make sure you have latest version installed. June 13, 2018 at 4:07 pm #8963 AndrewParticipant Yes, we have the latest version installed. June 20, 2018 at 3:10 pm #9002 nmediaKeymaster Hi, I am talking about PPOM Pro version, please download it again from your client portal and re-install it. June 26, 2018 at 12:12 am #9026 AndrewParticipant I had it linked to my development site, I need to link it to my live site, how can I change the domain in my client portal? June 27, 2018 at 1:26 pm #9034 nmediaKeymaster Please contact email@example.com with your order number we will release another key. June 27, 2018 at 9:31 pm #9041 AndrewParticipant Emailed. June 29, 2018 at 7:16 am #9045 nmediaKeymaster New keys sent. January 3, 2019 at 2:57 am #10222 SinklarParticipant I have the same issue on my site. Other plugins installs fail because of the PPOM licence check. January 7, 2019 at 6:58 am #10238 nmediaKeymaster Hi, we have disabled this api key checking on update, please download latest PPOM PRO. January 7, 2019 at 9:42 am #10242 SinklarParticipant Hello, On a side note, please could you validate the API over https instead of http? January 9, 2019 at 4:54 pm #10260 nmediaKeymaster Hi Sinklar, thanks for suggestion, I just updated my plugin from http to https 🙂 Author Posts Viewing 12 posts - 1 through 12 (of 12 total) You must be logged in to reply to this topic.