Welcome to our Support Portal › Forums › WooCommerce Personalized Product Options Manager (PPOM) › Downloading pictures after customers orders sometimes is not working › Reply To: Downloading pictures after customers orders sometimes is not working
1st photo : https://www.dropbox.com/s/kv4l9p9ufdsejju/Screenshot%20%2815%29_LI.jpg?dl=0
in this photo the plugin working correctly ….( this is another order after the 1st error happened that i notice) working perfectly !
you see the link that shows when i put my mouse on the download button works … ( it directs me to the photo in email and orders page)
2nd photo : https://www.dropbox.com/s/t120kllawftsfhm/Screenshot%20%2814%29_LI.jpg?dl=0
in this one the plugin is not working ! i can see the small images icon in the order page only… but when i click or put the mouse of the download button it re-directs me to same page i am in ( which is basicly like refreshing the page – in emails and order page) i can not reach the photos in full size by the download button !
and then i need to tell clients to send photos via email again for each order ! which delays the delivery process.
if you need any more information please tell me !