Can’t fetch any product

[Przemysław Godlewski]

When categories was fetched imiditely with simple one click. The products are not fetching.
Only thing I see is:
1/1958 – Please wait
Fetch operation started

And nothing happend.
I have 20k products and all of them have 1-4 variants.

[Przemysław Godlewski]

Any help, support, updates?

[nmedia]

Hi,

are you using CDN?

[Przemysław Godlewski]

Hey, yes, im using for images: WP Offload Media, and for the rest i have Cloudflare but tried with “grey cloud” and Categories was fetched OK but products no…

[nmedia]

Even not a single chunk is synced?

[Przemysław Godlewski]

Yes. It’s showing 1/1958 and nothing happend when i wait a lot time. i tried changing chunks. Can you make a refund? hello@astrone.dev

[nmedia]

Can you please try one more time, we have just fixed. Make sure you refresh the Google sheet and addon version is 7.15 released just now

[Przemysław Godlewski]

Sure, I just tried and still 1/1958. Do you want to check closer?

[nmedia]

Can you please share the sheet access with nmediagsync@gmail.com

[Przemysław Godlewski]

Sure, just sent.

[nmedia]

Ok, I’ll get back to you soon.

[nmedia]

Sorry for the late reply, Do you mean Sync or Fetch?

Sync = sending product from sheet to store
Fetch = getting products from store to sheet.

[Przemysław Godlewski]

Fetch.

[nmedia]

Thanks, it seems the pro version is deactivated on your site, can you please also update to version 7.15 (free) we just released.

[Przemysław Godlewski]

Sure, the pro version seems activated. Pro Version Enabled checked.
Also updated to 7.15 non pro version.

[Author]

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