Digital purchases no download link – N-Media Client Portal

sales@najeebmedia.com

This topic has 2 replies, 3 voices, and was last updated 5 years, 6 months ago by nmedia.

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May 16, 2019 at 1:44 am #12299

Umar
Participant

I have the PRO plugin with WooCommerce,

For virtual/digital products (PDF downloads), after successful payment through 2checkout Inline Is there any way to get a “thank you for your payment page” with the download link ?
Because I always receive complaints from buyers asking about the download link. But only buyers who pay via 2checkout.

There’s an email from WooCommerce upon completion of order which sends out the download link but all payments made via 2checkout do not auto-complete. It always shows payment pending, and it has to be manually completed. Any fix for this because for paypal payments it works fine.

Thanks.

May 16, 2019 at 10:13 am #12300

Jane Brian
Keymaster

HI UMAR
Thanks for reaching us, we have received your request. We will get back to you as soon as possible to response your question.

May 18, 2019 at 2:54 pm #12310

nmedia
Keymaster

Umar, can you please share your error log. Plugin has option to enable error log.
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