Welcome to our Support Portal › Forums › WooCommerce Personalized Product Options Manager (PPOM) › Html displaying in Tooltip text This topic contains 33 replies, has 5 voices, and was last updated by Jane Brian 2 months, 3 weeks ago. Viewing 15 posts - 1 through 15 (of 34 total) 1 2 3 → Author Posts February 19, 2019 at 11:47 am #10766 dtcoatesParticipant render-fields.php line 143: $show_description = ( !empty($description) ) ? ‘<span class=”show_description”>’.$description.'</span>’ : ”; is showing the <span class=”show_description”>My description</span> in the actual tooltip text. I have edited my version to $show_description = ( !empty($description) ) ? $description : ”; but obviously it gets overwritten every update so a permanent fix would be appreciated. Thanks. February 19, 2019 at 2:27 pm #10768 nmediaKeymaster Hi, thanks for notify this, we have fixed this in version 16.8 and will release this soon. February 19, 2019 at 3:48 pm #10771 dtcoatesParticipant Thanks 🙂 April 21, 2019 at 2:00 pm #11514 GideonParticipant I’m still seeing this issue in version 17.1 April 23, 2019 at 4:12 am #11637 nmediaKeymaster Hi, Make sure you have installed/updated PPOM Pro version as well. April 23, 2019 at 11:03 am #11638 GideonParticipant Thanks April 28, 2019 at 11:53 am #11887 dtcoatesParticipant This issue is unfortunately back on my site. Version 17.1 installed. Please fix it with a permanent solution ASAP. April 28, 2019 at 11:56 am #11888 dtcoatesParticipant OK, saw the post about upgrading Pro too but this does not show an update in WP so I will presumably have to do it manually. April 28, 2019 at 11:59 am #11889 dtcoatesParticipant How do I get the Pro version to update? Why does it not do so in WordPress? Where can I download it so that I can do it manually? April 29, 2019 at 9:43 am #11962 dtcoatesParticipant I found the client area link and downloaded it from there, but it would be useful if it appeared as a plugin to update in WordPress? April 29, 2019 at 3:22 pm #12036 dtcoatesParticipant Hi, could you actually reply????? In render-fields.php line 141 in 17.2 is still: $show_description = ( !empty($description) ) ? ‘<span class=”show_description”>’.$description.'</span>’ : ”; I tried manually copying in Pro 17.0 but it broke the installation so I restored from a backup. Please fix it. The problem and the problems with updating Pro April 30, 2019 at 2:38 pm #12119 nmediaKeymaster Hi, please make sure you have installed latest version of both PPOM basic and PPOM Pro. April 30, 2019 at 2:53 pm #12121 dtcoatesParticipant OK, I have done this. I had to delete the ppom-pro folder and reinstall from the zip – this is NOT GOOD as per my comments, which of course you have ignored, above. The tooltip is OK. BUT… the product edit is now missing the functionality to add or edit the PPOM. Please do not disappear for days and please give me your attention to resolve this. April 30, 2019 at 2:54 pm #12122 dtcoatesParticipant Please also answer these questions: “How do I get the Pro version to update? Why does it not do so in WordPress? I found the client area link and downloaded it from there, but it would be useful if it appeared as a plugin to update in WordPress?” April 30, 2019 at 3:25 pm #12123 dtcoatesParticipant OK, I have found the PPOM options on the edit – you have moved them to the Product Data section. Still need questions about auto update answering please. Author Posts Viewing 15 posts - 1 through 15 (of 34 total) 1 2 3 → The topic ‘Html displaying in Tooltip text’ is closed to new replies.