How do I get the email notifications to work? When I send a message from the My Account > Orders page, it will send the message through the plugin, but it will not send an email notification. Here is the error:
Message sent successfully
Email notification couldn’t be sent
Thank you. I was able to get it to send an email notification after changing the accounts I was testing with. It seems that notifications do not send when an admin user places a test order and then sends messages to the order from the front and back end of the site (Same user account for the test order and for the wp-admin.)
Now I have a different issue:
How do I get the email notification to include the message that was sent? I can use the %sender_name% and %sender_email% tags, but there isn’t a %message% tag that I can find. I have attached a screenshot with the email notification that I get.