Notification WC Email issue (last plugin versions)

[Ivano]

Hello Support,
I updated to WooConvo 7.3 and WooConvo PRO 7.2.

Vars like {message_text} in Additional Message work but I’m not able to have email messages as before the plugin updates:
1) Option “File download link send in email” does not work
2) How can I have the link “Click here to reply” as before?
3) How can I have the %sender_name% as before?
4) Now emails are always sent to both Customer and to email recipient set in “WooConvo – New Message Received” email setting. This creates confusion. I need that:
a) when a Customer write a message the email is send to Shop Manager recipient only
b) when Shop Manager write a message the email is send to Customer only
How can I do this now?

Thanks for help

[nmedia]

Hi Ivano,

let me address these points and get back to you with update.

[Ivano]

Hello Support,

this is not yet solved, I have WooConvo PRO 7.2 and I just updated and tested WooConvo 7.10.

1) Option “File download link send in email” does not work
2) To solve email notification issues I suggest you to have two separate email templates, one for the Customer notification and one for the Admin notification. In this way Admin will be receive only notification from Customer.

Please let me know.
Thanks

[Author]

Posts