Palette Options – Double "Touch" on mobile device – N-Media Client Portal

sales@najeebmedia.com

Tagged: palette

This topic has 3 replies, 3 voices, and was last updated 5 years, 8 months ago by Jane Brian.

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January 3, 2019 at 10:01 am #10223

Lukas
Participant

Hi,

I’m currently testing the palette option. On a desktop device it’s working fine, option is selected with one click. But on mobile devices (in my Case iPhone 8 with Safari) , I have to touch it twice to select it ((even in your live demo https://ppom.nmediahosting.com/product/woo-album-1/). That’s an unusal behavior. How can I fix that?

Regards,
Lukas

January 3, 2019 at 10:02 am #10224

Lukas
Participant

Update: I forgot to say, that the tooltip shows up with the first touch, the second touch selects it.

January 4, 2019 at 9:27 am #10229

nmedia
Keymaster

Hi Lukas,

well it seems default behavior when using on mobile, first touch will show tooltip and if user interested it touch again to select. But we figure it out to make it better for mobile users.

July 19, 2019 at 3:10 pm #13026

Jane Brian
Keymaster

Hi Lukas
It has been a long while for this topic, so we are closing this.
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