Please check your Seller ID, Publishable or Private Key – N-Media Client Portal

sales@najeebmedia.com

This topic has 4 replies, 2 voices, and was last updated 6 years, 1 month ago by nmedia.

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February 6, 2019 at 3:41 pm #10627

Steven
Participant

Hello, I’m having the following problem with the integration, when I try to make the payment I get the error “Please check your Seller ID, Publishable or Private Key”, but I have verified one and other times and these data are correct!

Can you help me to know what may be happening?

February 6, 2019 at 5:10 pm #10635

nmedia
Keymaster

HI steven,

can you please make sure Demo mode is not active if you have given live account details?

February 6, 2019 at 5:45 pm #10638

Steven
Participant

Hi, yes, the demo mode is disabled and the Seller ID, Publishable and Private Key data are those of my account!

February 11, 2019 at 2:25 pm #10671

nmedia
Keymaster

Hi Steven,

can you please share your details with sales@najeebmedia.com

February 12, 2019 at 2:19 pm #10703

nmedia
Keymaster

Hi Steven,

we are releasing version 5.1 with fix/update. Please download from client portal.
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