Welcome to our Support Portal › Forums › WooCommerce Personalized Product Options Manager (PPOM) › PPOM Conditional Logic Not Working
October 5, 2020 at 9:36 am #19604
Link To Product:
– Type in a width and height measurement and click submit
– Select one of the patterns (Fleur De Lee, Heart, Mouse, Butterfly, Cubes)
– There should be an orientation box appear with the condition logic but does not come up.
P.S. Only this listing is causing a problem, we have other listings with the logic set up and is working fine.
Thank you in advance.
Booths Manufacturing.October 5, 2020 at 11:54 am #19605Jane BrianKeymaster
Sorry, but as per policy here: https://najeebmedia.com/privacy-and-refund-policies/ your support is expired, please contact email@example.com to renew support.October 5, 2020 at 12:03 pm #19606
I have just re purchased this plugin with another years of support please check account… Order ref: 17655911… 10th September 2020.
Booths ManufacturingOctober 8, 2020 at 4:24 am #19648
you need to create the conditional logic field/meta again. I think you cloned it. Sometime cloned conditional fields don’t work.October 8, 2020 at 8:36 am #19652
Thank you for your reply.
I’ve added a couple of test meta options to a grille product (just a yes/no field and a conditional field to display).
This field with just the two options initially worked, showing the conditional field only when the Yes option was selected.
I then added a ‘Maybe’ option and set the conditional field to show for ‘yes’ and ‘maybe’ options, and this no longer worked.
I then removed the ‘Maybe’ option, and the Yes/No option then no longer worked either.
It is looking like a fundamental issue with the plugin itself, Unsure how to resolve it to work with multiple options.
Craig.October 9, 2020 at 11:31 am #19688
make sure you don’t have the new conditional logic option checked from PPOM settings (WooCommerces->settings->PPOM Settings)October 9, 2020 at 1:55 pm #19694
Yes that has done the trick.
It is now loading the condition logic options on the grilles.
It does say next to that option it is in beta so hopefully sorted out in future releases for that option.
Thank you for your help.
CraigOctober 11, 2020 at 3:05 pm #19699
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