Welcome to our Support Portal › Forums › WooCommerce Personalized Product Options Manager (PPOM) › PPOM File Type image : cannot delete image Tagged: Bug, Type image This topic contains 6 replies, has 3 voices, and was last updated by Jane Brian 3 months, 3 weeks ago. Viewing 7 posts - 1 through 7 (of 7 total) Author Posts September 11, 2018 at 12:27 pm #9363 AxelParticipant Bug : The button to delete picture in PPOM don’t work. Bug find at least in Chrome 69 and Firefox 62. N-Media WooCommerce PPOM Version 13.7 N-Media WooCommerce PPOM PRO Version 13.4 I made a quick video showing the bug : https://www.youtube.com/watch?v=LLVz5eIUeJk&feature=youtu.be Am I doing something wrong ? Thank you ! September 11, 2018 at 4:02 pm #9366 nmediaKeymaster Hi, Thanks for sharing video, we have fixed this issue in version 13.7 (yes install again). September 12, 2018 at 11:37 am #9372 AxelParticipant Thank you for the quick answer ! Sadly I have the exact same error. So here is what I did : 1. I uninstalled the two plugin (N-Media WooCommerce PPOM v13.7 and N-Media WooCommerce PPOM PRO v13.4) 2. I downloaded N-Media WooCommerce PPOM v13.7 https://fr.wordpress.org/plugins/woocommerce-product-addon/ and Installed it as explained in the “Installation” tab. 3. I downloaded N-Media WooCommerce PPOM PRO v13.4 from https://clients.najeebmedia.com/client-area/ and installed as usual. 4. I can see my previous PPOM Fields and can not delete image (as in my initial post) I should add that just after the reinstallation, my previous PPOM Fields where still here, as if they were never deleted from my website’s databse. Do you have an idea ? Thank you ! September 12, 2018 at 1:57 pm #9373 nmediaKeymaster Hi, Please clear the cache and it should work. September 12, 2018 at 2:45 pm #9377 AxelParticipant Thank you for the quick answer ! I cleared the cache (Ctrl + Maj + R) and now it works perfectly ! Thank you ! (Your support is really good, quick and clear answers, perfect !) September 14, 2018 at 6:27 am #9390 nmediaKeymaster Thanks. If you love our plugin and support please rate us 🙂 WooCommerce Product Addons April 28, 2019 at 4:18 pm #11958 Jane BrianKeymaster HI It seems this issue is resolved, we are closing this ticket. Author Posts Viewing 7 posts - 1 through 7 (of 7 total) The topic ‘PPOM File Type image : cannot delete image’ is closed to new replies.