Welcome to our Support Portal › Forums › WooCommerce Personalized Product Options Manager (PPOM) › PPOM google font add on not working
April 26, 2018 at 6:45 pm #8703
Have implemented the addon – google font and maps for the PPOM plugin and have tried to test with the test font file there. I dont get a dropdown list despite adding the font in the backend – screenshots of both front end and backend for pluign are on this page, link to the example product where the font plugin is implemented.
Can you please advise as to what is actually wrong as it does in the demo it should be a dropdown.
thanksMay 2, 2018 at 8:53 am #8719
Sorry but can you update this please? I am still waiting for an answer on this. If you cant update it, you can refund for the addon. Its been almost a week.May 2, 2018 at 1:46 pm #8721
Sorry for late response, can you please share your site login detail?May 2, 2018 at 2:11 pm #8722
How can i do that as i do not want to provide those publicly?May 5, 2018 at 4:02 am #8742May 6, 2018 at 11:15 pm #8747Muhamad Ifwat BinParticipant
Not working. Unable to save changesMay 7, 2018 at 8:51 am #8748
@Nmedia – Info has been sent to you via email. These details should under no circumstances be shared with third parties due to legal and data protection policies under the GDPR. Also please ensure only you and NO THIRD PARTIES like above work on this.
ThanksMay 7, 2018 at 2:53 pm #8750
we have fixed issue and also fixed issue in our plugin. Please check. Also change/remove username from your site.May 11, 2018 at 2:51 pm #8754
This still is not working. While it does show the names of the font, it does not actually show the correct preview of the font. All of the fonts show the same on the front end and I have added a number of fonts and only 1 looks different, can you advise asap as this site is live already.
Please see here – https://candleswithcharacter.ie/product/unity-wedding-candle-copy/
You should be able to login with your existing credentials.
You will also find that for the above product – the following PPOM setting is in place – “Nmediatest”
I ask that you do not alter any other rules in there as this is now a live site.
Please use the PPOM setting Nmediatest and this product only – https://candleswithcharacter.ie/product/unity-wedding-candle-copy/
I need an answer on this asap as i am already way too delayed with this.May 12, 2018 at 1:56 pm #8762
you had an empty font in list under font families, I have removed and everything works just fine.May 14, 2018 at 6:41 am #8764
Im sorry but its still not working, I have followed the same guidelines as provided previously and there are still fonts on this page that do not show the correct preview
See Edwardian Script for example on this page – https://candleswithcharacter.ie/product/unity-wedding-candle-copy/
That is not how edwardian script is meant to look.
Please fix asap remembering only the product in question is allowed to be worked on for testing and the nmediatest ppom setting. You shall not edit any other products.
ThanksMay 14, 2018 at 6:48 am #8765
There is not such font like Edwardian, see this link:
https://fonts.googleapis.com/css?family=Edwardian+ScriptMay 14, 2018 at 7:30 am #8766
Ok so in that case does this mean that only google fonts can be used so if edwardian script is not a google font, it cant be used, i.e. if its a font from another provider like the documentation originally stated?
Adding to the fonts folder and the custom font css file?May 16, 2018 at 2:23 am #8792
yes you can add your own css/font in theme. See/search how to add font css in theme. Once it’s added you can use any non-google fonts.April 23, 2019 at 1:59 pm #11708Jane BrianKeymaster
It has been a long while for this topic, so we are closing this.
- The topic ‘PPOM google font add on not working’ is closed to new replies.