Welcome to our Support Portal › Forums › 2Checkout Payment Gateway for WooCommerce › test mode enabled This topic has 10 replies, 3 voices, and was last updated 3 years, 2 months ago by Jane Brian. Viewing 11 posts - 1 through 11 (of 11 total) Author Posts September 25, 2018 at 1:16 pm #9425 XarxaParticipant Good morning, I’m trying to use your plugin but I feel it’s not working properly. the site is this one: Agenda Naturaleza Femenina 2018 when chosing payment with 2checkout it’s said test mode enabled. I’m using with enfold theme. I followed your instruction in: https://najeebmedia.com/2018/08/08/woocommerce-2checkout-payment-gateway-setup-guide/ but it seem my account doesn’t correspond to images. Could you please let me know how it works? Also in my account client area, the status off the plugin is “pendent” Let me know as soon as possible, otherwise, I’d ask for a refund 😀 thanks!! September 25, 2018 at 7:39 pm #9426 XarxaParticipant well i click out the test mode, and now the matter is when I recieve a payment from the client with credit card there is a pop upp saying: “Please check your Seller ID, Publishable or Private Key” September 27, 2018 at 12:58 pm #9468 nmediaKeymaster Hi, Sorry for late response, make sure you have provided publishable and private keys. And Seller Id is different if you using Test Mode. September 28, 2018 at 8:29 am #9517 XarxaParticipant as I asked before….where can I find them… you have a very bad documentation… September 29, 2018 at 1:53 pm #9534 nmediaKeymaster Sorry, I didn’t see this. You can always found your publishable and private keys under account and then click API menu. September 29, 2018 at 6:33 pm #9536 XarxaParticipant there is no “api menu” or at least i cannot find it… where is “under account”? September 29, 2018 at 6:34 pm #9537 XarxaParticipant well, it’s ok, I find another plugin where the support it’s quite better, how should I proceed to recieve a refund? thanks September 30, 2018 at 3:11 pm #9540 nmediaKeymaster Hi, I see 2Checkout has updated their UI totally. You can found now these keys under Settings (top right corner) and from this page you will a section: Edit System settings. September 30, 2018 at 3:16 pm #9541 XarxaParticipant ok, could you just give me a refund? thanks 😀 October 1, 2018 at 1:38 pm #9558 nmediaKeymaster Please send me your txn id to firstname.lastname@example.org April 28, 2019 at 4:14 pm #11947 Jane BrianKeymaster HI It has been a long while for this topic, so we are closing this. Author Posts Viewing 11 posts - 1 through 11 (of 11 total) The topic ‘test mode enabled’ is closed to new replies.