Home › Forums › WooCommerce Personalized Product Options Manager (PPOM) › Two Questions
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October 13, 2020 at 11:27 am #19772CraigParticipant
Hi.
I have two questions below.Question 1 =
Not sure if this is something with PPOM but when printing orders it is showing all select options from PPOM with a underscore instead of a space. (Image linked below)
Front end and in the admin orders, this does show correct with spaces, it is only when printing it is pulling the info through with underscores, Is this a setting from PPOM?https://www.boothsmanufacturing.co.uk/wp-content/uploads/2020/10/PPOM-Options-No-Spaces.png
Question 2 =
Is there a way to set the priority value for PPOM options?.
I have some custom options that are coded into our listing with priority value of 1 and tried with priority value 0 but they show below the PPOM options, they used to be above but wondering updates has prioritised these options. (Image linked below of example)Thank you in advance for your help.
Kind Regards
Booths ManufacturingOctober 13, 2020 at 11:27 am #19775Jane BrianKeymasterHi
Sorry, but as per policy here: https://najeebmedia.com/privacy-and-refund-policies/ your support is expired, please contact sales@najeebmedia.com to renew support.October 13, 2020 at 11:56 am #19780CraigParticipantHi.
You started last support with this message, please check account as do have years support: Order ref: 17655911… 10th September 2020.
Please also see previous support ticket for your response: https://clients.najeebmedia.com/forums/topic/ppom-conditional-logic-not-working/Kind Regards
Booths Manufacturing.October 16, 2020 at 3:24 pm #19844nmediaKeymasterHi Craig,
A1: To export/print the PPOM fields we have developed the PPOM PDF Export addon
A2: Sorry, but the order is set by WC hooks, we cannot change it.
October 19, 2020 at 12:30 pm #19880CraigParticipantHi.
Thanks for your reply.
I have installed that addon but this does not stop the printing invoice with underscores between the PPOM options text. It is only on the printed invoice that this shows the underscores instead of spaces on the PPOM options, the front end and admin are showing normal so not sure where pulling the underscores from. I am using “Print Invoice & Delivery Notes for WooCommerce” By Tyche Software’s to print invoices.
Not sure if it is something from PPOM settings that the print plugin is pulling or the print plugin is been the fault but is only PPOM options that has the underscores instead of spaces, noting else is doing it, thats why am running the question by you.
Image link below of the invoice printed showing the PPOM options
https://www.boothsmanufacturing.co.uk/wp-content/uploads/2020/10/PPOM-Options-No-Spaces.pngThanks again for your time.
Kind Regards
Booths ManufacturingOctober 22, 2020 at 2:27 pm #19954nmediaKeymasterHi Booths,
Can you please send me a full pdf screenshots? I have tested our PPOM PDF export addon and it’s showing the PPOM option label just perfect like this:
https://nmdevteam.com/ppom/wp-admin/admin-post.php?action=ppom_pdf_meta&order_id=1488 -
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