Update function not working

[Esmeralda]

Hi,

I’ve installed last year the Premium version of this extension (v8.1). The update button in the plugin area is not fetching the new version of the extension.

So I tried to upload the files from version 12.0 but it then throws the error that the basic version is not installed so I tried to install that version but that was not working either.

Any suggestions on how to update the extension to the latest? And can anyone tell me if v8.1 is compatible with WooCommerce 3.3.5?

Thanks

[nmedia]

Hi,

since you are updating from very old version. Now you need to open fields and save each each meta at once so it takes changes. Also there is one database table update issue which can be resolved following way:

deactivate plugin
then activate it again.

I hope then you can use this plugin.

[Esmeralda]

Hi,

You mean updating files from the latest version to the old version? The problem is that the package of the latest version in my account only has the folder Auth in it with 3 files and the file ppom.php and the readme.txt file, nothing else. So which file do I need to overwrite with wath as only the ppomp.php and readme.txt file are in the old package available.

Can you also explain why the “check for updates” button isn’t working?

Thnx!

[nmedia]

Hi,

ok In latest version you need to install free version as well to make it work.

[Jane Brian]

HI
It has been a long while for this topic, so we are closing this.

[Author]

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