Welcome to our Support Portal › Forums › WooCommerce Personalized Product Options Manager (PPOM) › Upload File Option doesn't work This topic has 9 replies, 4 voices, and was last updated 4 years, 7 months ago by Jane Brian. Viewing 10 posts - 1 through 10 (of 10 total) Author Posts May 15, 2018 at 3:14 pm #8775 SofoklisParticipant My File Upload Option doesn’t work. When you click to upload it does nothing, drag and drop also does not work May 15, 2018 at 3:28 pm #8777 nmediaKeymaster Hi, can you please make sure it’s data name, file types are set properly? And what is URL if all set? May 15, 2018 at 5:34 pm #8787 SofoklisParticipant Please check https://drive.google.com/file/d/1GdnCMVaCsii0DsJC2UumgWr3ZzMMfCMX/view?usp=sharing Can I share credentials to check it yourself as the website is under maintenance? May 15, 2018 at 7:23 pm #8789 John MichaelParticipant This is clearly a common issue. Why isn’t it being fix or even dealt with? May 16, 2018 at 2:42 pm #8798 nmediaKeymaster Hi, File upload is not a common issue. It works just great sometime settings are not provided like filesize set without ‘mb’ or sometime file types are not valid. By the what is your product page URL? May 16, 2018 at 3:20 pm #8802 SofoklisParticipant Can I share credentials of wp admin to check it yourself as the website is under maintenance? May 19, 2018 at 8:38 am #8836 SofoklisParticipant Hi how can I get a refund? My File Upload Option doesn’t work and I don’t see to get any specific support. May 19, 2018 at 12:59 pm #8837 nmediaKeymaster Hi please send me site access via email@example.com May 19, 2018 at 2:04 pm #8846 SofoklisParticipant Hi I have sent you a refund request at firstname.lastname@example.org I purchased the plugin about a week ago but it seems that it doesn’t work for what I need it for. Thank you. April 23, 2019 at 1:52 pm #11687 Jane BrianKeymaster HI It has been a long while for this topic, so we are closing this. Author Posts Viewing 10 posts - 1 through 10 (of 10 total) The topic ‘Upload File Option doesn't work’ is closed to new replies.