Home › Forums › WooCommerce Personalized Product Options Manager (PPOM) › Variation Quantity not calculating properly
Tagged: Variation Quantity
- This topic has 16 replies, 5 voices, and was last updated 7 years, 1 month ago by
nmedia.
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AuthorPosts
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February 10, 2019 at 8:37 pm #10663
info@rcswag.com
ParticipantWe use the Variation Quantity option for allowing customers to pick the size & quantity of stickers they would like to order of a custom design.
currently the plugin is not calculating correctly causing a loss in sales.
Please look into this asap and release a fix so I can make sales again.
Thank you!
February 11, 2019 at 4:35 pm #10683nmedia
KeymasterHi,
I just checked your link by adding some quantities in variations and matched price on product and cart page.
February 11, 2019 at 7:21 pm #10687info@rcswag.com
ParticipantPlease check again and note that the product price is $5 however a required selection of a sticker size and quantity is not calculating correctly.
Each item that is added is multiplying the product base cost not the option costs.
i.e. 3 x 1″ sticker should be $1.50 plus the $5 product fee for a $6.50 total not $15?!?
Please help this is the 3rd time we have had this issue and the last time it was an error fixed in 16.3?
Please see previous ticket for calculation issues.
Thank you!
February 13, 2019 at 5:02 am #10710nmedia
KeymasterHi,
can you please share your direct link to page with variation quantities? I lost it.
February 13, 2019 at 9:43 am #10719kinderfeesten
Participantsame here, check the link to my site.
Worked well before the update, unfortunately not anymore.
February 13, 2019 at 9:44 am #10721February 13, 2019 at 9:49 am #10723Sinklar
ParticipantI just checked further by restoring previous versions of the main plugin. The price calculation issue didn’t happen with
woocommerce-product-addonversion 16.5, but started with 16.6 and then 16.7.February 14, 2019 at 2:29 pm #10732nmedia
KeymasterHi there,
ok we got the issue and releasing version 16.8 with a fix.
February 15, 2019 at 4:09 pm #10750nmedia
KeymasterHi,
we couldn’t release version 16.8 officially WP, but here is link to download for you quick fix. We will release same version after some testing (in couple of days).
Download: https://we.tl/t-EteSMn3h6K
February 18, 2019 at 8:29 am #10759kinderfeesten
ParticipantHi,
Installed it and it calculates the price for the options, but never adds the base price. And next to add to cart is a strange field that has a number 222 and gives a error when you like to add the product in the basket. Check my siteFebruary 19, 2019 at 6:46 am #10762nmedia
KeymasterHi @kinderfeesten,
make sure you have checked option to include base price from variation quantities setting like:
February 19, 2019 at 10:33 am #10765kinderfeesten
ParticipantIt is checked on: see image

Result (not adding base price even while checked on) is seen in my product check it here.
February 19, 2019 at 2:15 pm #10767nmedia
KeymasterHi,
make sure you have set this setting for all quantities input.
February 20, 2019 at 8:49 am #10778kinderfeesten
ParticipantThanx it finally works 🙂
February 22, 2019 at 1:53 am #10794Brian
ParticipantDear nmedia,
I requested for a refund but after finding this post with the fix, I have decided to not go through with the refund. Thanks for the fix.
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