I purchased the pro pdoduct addon plugin, however I have no idea how to upgrade the free version on my wordpress site. I have downloaded a folder via the link provided which contains several sub folders. help needed?
First, I was asked for the activation key and I pasted it from the email and it said “failed”.
Second, I deactivated and reloaded and not at the top of the plug-in page there’s a message that says: “PPOM Basic Version is NOT installed, please download it first”
Third, I’ve re-done the steps multiple times.
Fourth, I tried accessing the forum from my login but all I’m able to see are the purchase instructions. I can see the forum search on the login screen but am told I have to login to make an entry. I get to the purchase info and sit in a loop.