Welcome to our Support Portal › Forums › GoogleSync › Sync stops at 7/10 Tagged: google syne This topic has 8 replies, 3 voices, and was last updated 1 week ago by Jane Brian. Viewing 9 posts - 1 through 9 (of 9 total) Author Posts April 15, 2024 at 11:32 am #160458 Geraldine CallaghanParticipant I’ve tried this multiple times last week and tried again today but can’t get the sync to go any further than 7/10. This is for a client site so would appreciate some help in getting this resolved so the new site can go live. April 17, 2024 at 4:04 am #160525 nmediaKeymaster Hi, please share your sheet access with sales@najeebmedia.com so we can investigate this issue. April 17, 2024 at 1:14 pm #160531 Geraldine CallaghanParticipant I have shared the sheet. April 18, 2024 at 1:03 pm #160551 nmediaKeymaster Thanks for sharing the sheet, I see your rows are in sheets are limited, Please add more rows from bottom of your sheet page and try. April 18, 2024 at 2:50 pm #160555 Geraldine CallaghanParticipant Hi I’ve added extra rows and tried again but still stuck at 7/10 chunks. Geraldine April 19, 2024 at 8:46 am #160577 nmediaKeymaster Ok, I have seen some server error at chunk 7, can you please send me error log from WooCommerce->Status->Logs and select error log of today (Apr 19) and send via email. April 19, 2024 at 5:02 pm #160579 nmediaKeymaster Thanks for sharing log, according to log it seems some issue with another plugin called ‘role based prices’ can you please deactivate and try again. April 22, 2024 at 1:25 pm #160669 Geraldine CallaghanParticipant Thank you for your help. I disabled that plugin and the sync has finished now. April 22, 2024 at 6:35 pm #160674 Jane BrianKeymaster Great. Author Posts Viewing 9 posts - 1 through 9 (of 9 total) You must be logged in to reply to this topic. Log In Username: Password: Keep me signed in Log In