Welcome to our Support Portal › Forums › WooCommerce Personalized Product Options Manager (PPOM) › Error Image Field on Cart This topic has 7 replies, 2 voices, and was last updated 2 years, 10 months ago by nmedia. Viewing 8 posts - 1 through 8 (of 8 total) Author Posts January 12, 2021 at 12:42 pm #21626 Jose LuisParticipant I have a problem adding a product to the cart in which I have configured the PPOM field “Image”. The popup cart does not load and the cart page shows the error “There has been a critical error on this website.” I need your help. January 12, 2021 at 7:24 pm #21651 Jose LuisParticipant https://www.dropbox.com/s/7pybftwj3vjqpso/Error%20PPOM.mp4?dl=0 January 13, 2021 at 1:33 pm #21679 nmediaKeymaster Hi Jose, make sure you have installed the latest pugins and adodn insatelled. And problem not resolve share the product URL. January 13, 2021 at 3:11 pm #21682 Jose LuisParticipant I have tried disabling all plugins and it has not worked. I have also tried changing the theme and it has not worked. The page is: https://www.turiaprint.es/productos/papel-de-carta-corporativo/ January 14, 2021 at 12:16 pm #21723 nmediaKeymaster Jose, can you turn WP Debuggin ON then see error and send me. Was it working fine before? Here you can see how to enable the Debuggin: https://wpforms.com/developers/how-to-enable-debugging-in-wordpress/ January 14, 2021 at 8:48 pm #21727 Jose LuisParticipant https://www.dropbox.com/s/pz952xnvbpaybrc/debug.log?dl=0 January 15, 2021 at 12:51 pm #21730 Jose LuisParticipant New Debuggin: https://www.dropbox.com/s/x2c5nbfrkmwehjt/new%20debug.log?dl=0 I have carried out the steps that I show in the video and have exported the debug with the errors. January 17, 2021 at 5:16 am #21757 nmediaKeymaster Hi Jose, but there isn’t any file/videos you sent via the link. Author Posts Viewing 8 posts - 1 through 8 (of 8 total) You must be logged in to reply to this topic. Log In Username: Password: Keep me signed in Log In