How to take a photo to upload and input files – N-Media Client Portal

sales@najeebmedia.com

This topic has 2 replies, 1 voice, and was last updated 2 years, 8 months ago by nmedia.

Viewing 8 posts - 1 through 8 (of 8 total)

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May 7, 2022 at 3:26 am #137781

ROOX
Participant

Before purchasing on your demo site, we checked that we could take a photo to upload image files on a phone with “file input” field.
But it doesn’t work well on our site.
On a phone, no response is shown on tapping the button.
Could you support us?

May 7, 2022 at 3:34 am #137783

nmedia
Keymaster

Hi,

can you please share your product page URL?

May 7, 2022 at 3:57 am #137785

ROOX
Participant

We have found that it works on Google Chrome, not on iPhone Safari.
But on your demo site, there is no problem with Safari.
Thank you.

https://shop.roox.jp/product/sg_myopia/

May 7, 2022 at 5:09 am #137786

ROOX
Participant

Please see the following:
https://shop.roox.jp/product/sg_myopia/

May 7, 2022 at 5:10 am #137787

ROOX
Participant

Additionally, Google Chrome is OK, but Safari on iPhone can’t open the selector.

May 7, 2022 at 2:20 pm #137794

nmedia
Keymaster

Hi,

we will check and get back toyou.

May 12, 2022 at 12:40 am #138165

ROOX
Participant

Hi,
Something new for me?

May 20, 2022 at 12:34 am #138646

ROOX
Participant

Hello, is this ticket still active?
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